If I could give 10 stars, I would. We waited years to renovate our kitchen after PTSD from a prior renovation. Had we known how well the process would go, we would have done it so much sooner. Really, from start to finish, the process was easy. Not only did we feel like we got the design (thank you Helena and Sally) we were looking for, but the installation was seamless (Steve!). We were away for most of the construction and installation and Steve called us to keep us updated and for any little consultation. I've never felt so comfortable handing my keys over to someone. And after the installation when there was a flaw in one of the units (and all money had been transferred), there was no pushback, no delay. Steve and Helena were in to inspect the unit, order the new piece, and install it ASAP. I would whole-heartedly recommend ZenKuchen to anyone (and have, in fact). So wonderful to have this business in Richmond. Now, if only they did bathrooms!